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Our service and turnaround times

Figures accurate as of 25th October 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 96 hours

Valuations Assessed

Valuations Assessed

within 96 hours

Telephone average wait time

Telephone average wait time

59 seconds

To Know Us Is To Love Us
Thursday 30th of August 2018

The Mortgage Lender Sixty Seconds With… David Jackson, business development manager

We start the clock and our Sixty Seconds interview with one of the newest members of our ever-expanding sales team, David Jackson, business development manager for the North Midlands region begins…

Q. Describe yourself in three words?

A. Funny, rational and thoughtful.

Q. What’s your biggest CV achievement to date?

A. My first job at House of Fraser, it’s what kicked it all off…

Q. What is the best thing about your role at The Mortgage Lender?

A. Working with old colleagues from Mortgages PLC.

Q. If you could change one thing in the industry, what would it be and why?

A. The duplication of paperwork – sometimes it can be a bit much for brokers and lenders.

Q. Who’s the person that’s had the greatest influence on your career, and why?

A. My good friend Dave Toulson at NatWest, he is the one who introduced me to the marketplace by getting me a job at RBS.

Q. What do you think is The Mortgage Lender’s greatest strength(s)?

A. That we offer certainty, the new branding and the team.

Q. What five items couldn’t you live without?

A. My iPhone, Oliver Sweeney shoes, my Amazon firestick, a big TV and my bed…

Q. What’s is the most important attribute of a BDM?

A. Being hungry for it.

 Q. If you won £10 million tomorrow, what would you do with it?

A. Treat friends and family to a massive party. And then cars, cars and even more cars.

 Q. What’s your guilty pleasure?

A. Maltesers

Q. Is there a sector of the mortgage market that you think is really untapped?

A. Zero-hour contracts for professionals.

Q. Final thought…

A. Keep happy and enjoy what you do, if you don’t you are just lying to yourself.


Fast 5

Porsche or Ferrari – Ferrari

Designer or high street – Designer

All-inclusive or self-catering – All-inclusive

Batman or Superman – Batman

Cocktail or shot – Shot

Written by News Teamof The Mortgage Lender

Fancy another?

There’s plenty more where that came from. These ones are on us.

Friday 3rd September 2021

Quick Fire Friday with… Jill Dickinson, change and release manager at The Mortgage Lender

This week we talk to Jill Dickinson, our latest addition to the…
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Friday 30th July 2021

Quick Fire Friday with Katie Haley, regional underwriter at The Mortgage Lender

This week we speak to Katie Haley, regional underwriter at The Mortgage…
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Friday 2nd July 2021

Quick-fire Friday with… Rob Jupp Group CEO of Brightstar

This week we talk to Rob Jupp, Group CEO of Brightstar who’s…
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