Intermediaries
Customers

MORTGAGE
LENDING FOR
REAL LIFE

Real Life Lending means…

Everyone deserves a chance to buy the home they want. That’s why we offer specialist mortgages that suit individual circumstances. It's called Real Life Lending.

You get a mortgage that works for you. Because we know one thing doesn’t work for everyone. Our mortgage lending fits your circumstances, not the other way round.

If you have a mortgage with us, here are all the ways we can help.

Existing Customers

Supporting our customers

Always here to help

We're here to support you with anything in relation to your mortgage.

Help and Support

Useful Documents

All our useful documents in one place.

Documents

Product Transfer

Find out how to switch products if your current rate is ending.

Product Transfer

Mortgages for new customers

When your financial circumstances are unique, you need specialist advice. So we only arrange mortgages through qualified mortgage advisers. Like the ones you’ll find on independent website unbiased.co.uk
If you’d like to know more about our lending, check out our new customer page.

Base rate update

Following the 0.25% decrease to the Bank of England base rate on 07/11/2024, existing customers with a mortgage linked to the Bank of England base rate will see a decrease of 0.25% on their variable mortgage rate on 01/12/2024.

For existing customers, the TML Buy to Let base rate and the TML Residential base rate will also decrease from 5% to 4.75% from 01/12/2024.

If you have questions on how changes to the base rate affect you, or if you’re worried about base rate changes, call us on 0344 257 0427, Monday to Friday between 9am and 5.30pm.

View our historical and current Base Rate

Your home may be repossessed if you do not keep up repayments on your mortgage.