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Our service and turnaround times

Figures accurate as of 20th September 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

29 seconds

The Word On The Street
Monday 19th of April 2021

The Mortgage Lender invests in people following Shawbrook Bank deal

The Mortgage Lender has expanded its team to 150 and announced further job creation plans.

Earlier in the year, the Glasgow-based firm announced it was one of only a few lenders who would be actively recruiting during the pandemic. Since then, it has grown its headcount to 150, on top of which eight additional new starters join in April, with a further ten new roles in the pipeline.

The Mortgage Lender’s Chief Executive, Peter Beaumont, said: “I’m delighted to welcome so many experienced people to the team.

“When the pandemic first hit, no one knew where we would be in a year’s time. I’m incredibly proud we’ve started 2021 with increased market share in buy to let and residential lending and in a strong position to invest in our team and create job opportunities.

“The backing of Shawbrook Bank allows us to build on our success as an originator in the specialist intermediary only mortgage market. It provides the strength of a retail funded bank to support our buy to let and residential propositions and will enable us to expand our product range in the future.”

Leading the expansion of its real life product range will be Steve Griffiths, who joined The Mortgage Lender as Sales Director in 2019. He has added product to his remit, becoming Sales and Product Director, earlier this year.

Jane-Anne Baxter joins as Customer Service Team Leader, supported by Andrew West, Dale Cairns, Aamna Sadhuff and Kira Geraghty as customer support officers.

John Simmons becomes Head of Customer Support and Recoveries, reporting into Mortgage Operations Director, Scott Callaghan. While Ray McColgan has been named as Underwriting Team Leader.

Brian Duncan has been appointed as MI Analyst. Kathryn Graham and Katie Duncan will take roles within the administration teams.

Written by Cara Donnellyof The Mortgage Lender

Fancy another?

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