Malcolm Etchells, a new addition to our growing sales team joining from Coventry Building Society, goes under the spotlight and spills the beans on life saving financial support, real life lending, his desire for more motorway drivers to retake their tests and yes, his love of Love Island…
Q. If you could change one thing in the industry, what would it be and why?
For the wider industry to acknowledge and embrace the changing self-employment landscape, assist more customers realise that ambition of owning a home.
Q. What do you think is The Mortgage Lenderâ€™s greatest strength(s)?
Real life lending, embracing the ever-changing marketplace.
Q. What five items couldnâ€™t you live without?
Family, iPhone, coffee, laptop and Sky Sports News.
Q. Whatâ€™s your guilty pleasure?
Q. Biggest compliment youâ€™ve ever received from a customer?
â€śYou have literally saved my lifeâ€ť, after I issued a Critical Illness policy pay-out.
Q. Whatâ€™s the most surprising part of your role?
The fact that most UK drivers do not know how to drive on the motorway!
Q. Is there a sector of the mortgage market that you think is really untapped?
Later life lending given the UKs older demographic.
Q. Describe yourself in three words?
Credible, professional and trustworthy.
Q. Whatâ€™s your superhero powerâ€¦
Q. Final thoughtâ€¦
Treat people the way you want to be treated.
Malcolmâ€™s Fast 5
Champagne or prosecco? Champagne
Star Wars or Star Trek? Star Wars
Batman or Superman? Batman
Facebook or Twitter? Facebook
Red sauce or brown sauce? It has to be brown sauce.
Thereâ€™s plenty more where that came from. These ones are on us.
Friday 3rd September 2021
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