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Our service and turnaround times

Figures accurate as of 20th September 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

29 seconds

Thursday 15th of February 2018

Sixty Seconds with…Hanif Hussain, key account manager for Scotland

Hanif Hussain, key account manager at TML, takes part in our 60 Seconds Interview. Find out why clients think more people should be like him, why he believes the lifetime mortgage will be the next big thing and his guilty pleasure of milkshakes…

Q. What’s your role at The Mortgage Lender and how do you help customers? 

A. I`m a key account manager for The Mortgage Lender and I cover Scotland. I travel all over Scotland and meet brokers to tell them about us and the products we offer.

TML caters for a wide range of borrowers including employed, self-employed, those with impaired credit and lending into retirement.

Q. Describe yourself in three words?

A. Ambitious. Trustworthy. Hardworking.

Q. What’s your biggest CV achievement to date?

A. My property portfolio and my Nissan GTR, although I’m not sure the latter is technically a “CV” achievement, nonetheless it’s an achievement.

 Q.What is the best thing about your role at The Mortgage Lender?

A. I really enjoy meeting new people and being able to play a part in one of the most important transactions of their lives. Oh and how could I forget, the tea and biscuits.

Q. Who’s the person that’s had the greatest influence on your career, and why?

A. Without a shadow of a doubt my late grandfather has had the greatest influence not only on my career, but also my life. From a young age he taught me to dream big and work hard and that’s exactly what I’ve done. I wouldn’t be where I am today if it wasn’t for him.

Q. What do you think is The Mortgage Lender’s greatest strength(s)?

A. I think our greatest strength is us! We have some really great people within the business and we treat each other like family.

Q. If you won ÂŁ10 million tomorrow, what would you do with it?

A. I would invest £5m in property, give £2m to charity, split £2m between friends and family and the remaining £1m buying a house, supercar and going on holiday but don’t worry I’d still come in to work on Monday!

Q. What’s your guilty pleasure?

A. I love milkshakes! Oreo, Kinder, Ferrero anything chocolate!

Q. Biggest compliment you’ve ever received from a customer?

A. I was once told that if everyone in the world was like me, the world would be a better place.

Q. Is there a sector of the mortgage market that you think is really untapped?

A. I think the lifetime mortgage market will probably be the next big thing.

Fast 5

Driver or Passenger? Driver

Cats or dogs? Dogs

All-inclusive or self-catering? Self-catering

Batman or Superman? Superman

Rice or chips? Chips

Hanif Hussain, key account manager, Scotland
Written by News Teamof The Mortgage Lender

Fancy another?

There’s plenty more where that came from. These ones are on us.

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