Service Times arr-up
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Our service and turnaround times

Figures accurate as of 15th February 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 72 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

34 seconds

App to Offer (working days)

App to Offer (working days)

36 days

The Word On The Street
Thursday 11th of February 2021

Sarah McCawley joins The Mortgage Lender

The Mortgage Lender has appointed Sarah McCawley into the role of business development manager for Central London.

Sarah joined from Foundation Home Loans and has previously held positions at Aldermore Bank, Royal Bank of Scotland and Vitality.

She brings more than 15 years of experience in financial services to her new role.

“The Mortgage Lender has an impressive team, it’s very customer focused, service orientated and efficient. When you join the team it also feels like you’re becoming a part of a big family – it’s got a unique culture and approach to lending.

“In my new role with The Mortgage Lender I’m looking forward to supporting all the brokers I already have good relationships with, as well as making new connections,” explained Sarah.

This appointment is one of a number the company is making as it expands across key areas such as underwriting, customer service, sales and marketing and business intelligence.

It is on track to have increased its headcount from 133 to 153 by the end of the first quarter of 2021.

David Eaves, head of sales at The Mortgage Lender says: “It’s great to have Sarah join the team. She’s got a fantastic reputation in the industry, strong relationships and bags of experience. She’s already proving to be a real asset to our ever-expanding team at The Mortgage Lender.”

Sarah will be partnered with telephone business development manager Craig Fellowes.

The Mortgage Lender is an intermediary-only mortgage lender.

Written by Fraser Brownof The Mortgage Lender

Fancy another?

There’s plenty more where that came from. These ones are on us.

Thursday 11th February 2021

Sarah McCawley joins The Mortgage Lender

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Thursday 28th January 2021

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