Our service and turnaround times
Figures accurate as of 9th April 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 144 hours
Documents Assessed
within 144 hours
Valuations Assessed
within 144 hours
Telephone average wait time
2 minutes 54 seconds
MUST SEE INSIGHTS
GET CLUED UP ON THE INS AND OUTS OF LIFESTYLE LENDING AND GET YOUR BROKER BUSINESS BOOMING WITH OUR HELPFUL HUB OF NEWS AND INSIGHTS
Here to lend a helping hand
We love to lend. And we couldn’t do it without you. So we did some digging and built this handy home full of guides, reports and insights to help boost your business. Take a look around.
Covid-19 Guidance & FAQ’sGet clued up on coronavirus
Coronavirus has thrown us all a curveball. But let’s get something straight. We’ll always be here to help. That’s why we’ve created a coronavirus hub packed with handy FAQs.
Get clued up
NewsThe word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Read all about itBroker toolkitThe no bull toolkit
From hints and tips to how to guides, we’ve got some top tools to help you spruce up your skills and get your business booming. No need for DIY here.
Get on the tools
WebinarsWaffle-free webinars
We walk the walk when it comes to lifestyle lending. Now watch us talk the talk. No waffle, no bull. Just open and honest webinars worth watching.
Watch us work itResearch & publicationsReports worth reading
We’re a fun bunch here. But mortgages are serious business. So sometimes we get the head down and write extra special reports and whitepapers – especially for you. It’s oh so true.
Get in the knowGet in touch
There’s always someone here for you, all you have to do is holler and we’ll come running.
Contact UsAlready applied or have a mortgage with us?
If you want to be our friend or are already one of the family then just click the right button and you’re off.
Visit our customer site