Service Times arr-up
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Our service and turnaround times

Figures accurate as of 14th July 2020
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 120 hours

Documents Assessed

Documents Assessed

within 120 hours

Valuations Assessed

Valuations Assessed

within 120 hours

Telephone average wait time

Telephone average wait time

34 seconds

Word on the street

We don’t mind a bit of coverage and are proud to go against the grain and buck convention when it’s called for. This means we get talked about – all nice things of course. Check out the word on the street.

The Mortgage Lender tops £1bn in buy to let applications

THE WORD ON THE STREET
As The Mortgage Lender marks four years since it launched it has topped £1bn in buy to let applications following a record £100m in applications…
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The Mortgage Lender resumes physical valuations in Scotland and Wales

THE WORD ON THE STREET
From today, Monday 29 June, The Mortgage Lender is able to offer physical valuations on buy to let applications for properties in Scotland and Wales…
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The Mortgage Lender boosts portfolio buy to let

THE WORD ON THE STREET
The Mortgage Lender has provided a boost for portfolio landlords by abolishing multiple application fees and reducing its completion fee on portfolio applications from 1.5…
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The Mortgage Lender reduces fees on large buy to let loans

THE WORD ON THE STREET
The Mortgage Lender has reduced completion fees on buy to let loans above £500k to 0.5 per cent and 0.75 per cent for loans over…
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Beaumont secures regulatory approval for CEO appointment at The Mortgage Lender

THE WORD ON THE STREET
Peter Beaumont has secured regulatory approval for his appointment as chief executive officer at The Mortgage Lender. The Mortgage Lender founder Trevor Pothecary, also confirmed…
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The Mortgage Lender launches desktop valuations for buy to let

THE WORD ON THE STREET
The Mortgage Lender has launched desktop valuations for buy to let purchase and remortgage cases up to 75 per cent loan to value. From Monday…
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The Mortgage Lender amends buy to let criteria and rates

THE WORD ON THE STREET
The Mortgage Lender has capped its maximum loan to value (LTV) on buy to let at 75 per cent and increased rates across its buy…
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TML pauses residential applications but buy to let continues

THE WORD ON THE STREET
The Mortgage Lender has paused residential applications with immediate effect in response to the rapidly evolving COVID-19 situation and the current paralysis of the capital…
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TML Response to Coronavirus

Announcements
From Deputy chief executive Peter Beaumont Coronavirus has thrown us all a real-life curve ball but we wanted to reassure you that we’re here to…
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The Mortgage Lender simplifies BTL and reduces rates

THE WORD ON THE STREET
The Mortgage Lender has simplified its buy to let range and reduced the majority of rates to provide more competitive pricing and greater choice for…
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The Mortgage Lender unveils unsecured arrears residential product

THE WORD ON THE STREET
The Mortgage Lender has launched its unsecured arrears residential product to the whole of the market following a successful pilot with key distributor partners. The…
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Beaumont set to take the helm at The Mortgage Lender following record performance

THE WORD ON THE STREET
Peter Beaumont is set to take the helm at The Mortgage Lender on the back of record performance in 2019 and a 10 per cent…
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