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Our service and turnaround times

Figures accurate as of 19th July 2019
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 96 hours

Documents Assessed

Documents Assessed

within 96 hours

Valuations Assessed

Valuations Assessed

within 96 hours

Telephone average wait time

Telephone average wait time

44 seconds

DON’T BE A STRANGER

Get in touch and we’ll do our best to swap all your questions for answers.

How can we help?

Sales enquiries

0344 257 0418

Opening hours 9am to 5.30pm Monday to Friday

sales@themortgagelender.com

Registration support

0344 257 0418

Opening hours 9am to 5.30pm Monday to Friday

support@themortgagelender.com

Underwriting enquiries

0344 257 0421

Opening hours 9am to 5.30pm Monday to Friday

newlending@themortgagelender.com

Post Offer / Completions

0344 257 0426

Opening hours 9am to 5.30pm Monday to Friday

completions@themortgagelender.com

General enquiries

0344 257 0416

Opening hours 9am to 5.30pm Monday to Friday

info@themortgagelender.com

Are you a mortgage customer?

Go to our customer site triangle-right