Service Times
Service Times
Our service and turnaround times
Figures accurate as of 19th November 2020
Dips Reviewed
within 24 hours
Applications Reviewed
within 48 hours
Documents Assessed
within 48 hours
Valuations Assessed
within 48 hours
Telephone average wait time
38 seconds
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Get in touch and we’ll do our best to swap all your questions for answers.
How can we help?
Sales enquiries
0344 257 0418Opening hours 9am to 5.30pm Monday to Friday
sales@themortgagelender.comRegistration support
0344 257 0418Opening hours 9am to 5.30pm Monday to Friday
support@themortgagelender.comUnderwriting enquiries
0344 257 0421Opening hours 9am to 5.30pm Monday to Friday
newlending@themortgagelender.comPost Offer / Completions
0344 257 0426Opening hours 9am to 5.30pm Monday to Friday
completions@themortgagelender.comGeneral enquiries
0344 257 0416Opening hours 9am to 5.30pm Monday to Friday
info@themortgagelender.com