Service Times
Service Times
Our service and turnaround times
Figures accurate as of 15th February 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 72 hours
Documents Assessed
within 72 hours
Valuations Assessed
within 72 hours
Telephone average wait time
34 seconds
App to Offer (working days)
36 days
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Get in touch and we’ll do our best to swap all your questions for answers.
How can we help?
Sales enquiries
0344 257 0418Opening hours 9am to 5.30pm Monday to Friday
sales@themortgagelender.comRegistration support
0344 257 0418Opening hours 9am to 5.30pm Monday to Friday
support@themortgagelender.comUnderwriting enquiries
0344 257 0421Opening hours 9am to 5.30pm Monday to Friday
newlending@themortgagelender.comPost Offer / Completions
0344 257 0426Opening hours 9am to 5.30pm Monday to Friday
completions@themortgagelender.comGeneral enquiries
0344 257 0416Opening hours 9am to 5.30pm Monday to Friday
info@themortgagelender.com