From Friday 17th November, our new residential products are live. We've made improvements to products and criteria to help you help more of your clients.

We continue to support customers who are struggling or think they may struggle with their mortgage payments. If you need our assistance, please call our Customer Support team on 0344 257 0427, Monday to Friday, between 9am and 5.30pm. If your client can keep up with their mortgage payments, we would encourage them to do so, as changing their contract could lead to higher payments down the line.

Intermediaries

Customers

BTL Checklist Items Guide

Expat Criteria

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Property

UK property management

Must be able to demonstrate family member or management company who can oversee the property. Provide company name & address (if a property company) or family member name, address & relationship.

HMO/MUB

Not acceptable.

Get in touch with us

Got a question about an application?
Or want to double check some details?
Give us a call and we’ll get to the bottom of it.

Not an intermediary?

Our products are only available through qualified mortgage advisers. Check out our customer site to see how we can help.

Customers