Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 22nd October 2020
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

49 seconds

The Word On The Street
Tuesday 29th of September 2020

Angell champions packagers at The Mortgage Lender with national account promotion

Richard Angell has been promoted to national account manager for specialist distributors at The Mortgage Lender.

Richard joined The Mortgage Lender from Pepper Money in 2018 as business development manager for the South West and South Wales.

In his new role he will be responsible for developing the business relationship between The Mortgage Lender and specialist distributors including Dynamo, 3mc and TFC.

Richard said: “I’m delighted to have been promoted into the role of national account manager for specialist distributors.

“And, even in these unprecedented times, I’m keeping in regular touch with our partners on the phone and via video chat as we all adapt to a new way of working.”

The Mortgage Lender head of sales David Eaves said: “Richard is exactly the right person for this role. His enthusiasm and ability to build strategic relationships with our partners has already been proven.

“In his new role he will be listening to what our partners need and using that to help us shape our products and service so we can respond to our partners and their clients’ needs in a timely way.

“As we emerge from the current crisis our Real Life approach to lending is going to be more important than ever for brokers and borrowers as people and the economy recover from the financial shock of Coronavirus.”

Written by Sarah Learoydof The Mortgage Lender

Fancy another?

There’s plenty more where that came from. These ones are on us.

Friday 23rd October 2020

The Mortgage Lender finishes third quarter with record performance

The Mortgage Lender finished the third quarter with record increases in Buy…
Read more triangle-right

Wednesday 7th October 2020

Majority of landlords have suffered financially during the pandemic

The majority of landlords (65 per cent) have suffered financially during the…
Read more triangle-right

Thursday 1st October 2020

TML assets fully subscribed on first £330m buy to let securitisation

The first securitisation of 2,096 unregulated residential buy to let mortgages secured…
Read more triangle-right

Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

Contact Us triangle-right

Already applied or have a mortgage with us?

If you want to be our friend or are already one of the family then just click the right button and you’re off.

Visit our customer site triangle-right
up