Service Times arr-up
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Our service and turnaround times

Figures accurate as of 23rd September 2020
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 72 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

1 minute 25 seconds

Announcements
Thursday 11th of January 2018

The Mortgage Lender partners with LMS to unveil new legal panel

In response to demand for access to a wider network of conveyancing firms The Mortgage Lender (TML) has partnered with LMS and will be using its Panel Link® from 22nd January 2018.

Established over 25 years ago, LMS provides conveyancing services via a panel with over 90 per cent coverage of UK law firms.  Panel Link® offers access to a fully vetted, secure panel of law firms to help make conveyancing easy.

Peter Beaumont, deputy chief executive of TML said:

Having operated a restricted panel since launch, we have worked with a small number of firms to closely monitor performance and understand the customer experience.

“Our intermediaries have told us they would like more options, and we feel now is the right time for us to work with a helpful provider such as LMS to offer them and their customers a wider choice of solicitors.”

TML is encouraging intermediaries to ask the firms they work with to sign up to the panel through LMS in advance of the 22nd January launch, to ensure cases are processed efficiently.

Nick Chadbourne, Chief Executive of LMS said:


“Partnering with The Mortgage Lender is an exciting prospect.  This is yet another vote of confidence not only in our technological innovation and our customer-centric ethos but also in our commitment to making conveyancing easy.

“We are pleased to be strengthening our position in the intermediary lending market and look forward to providing our new partner with unparalleled diligence and service to cement a long-term relationship.”

TML caters for a wide range of borrowers including employed, self-employed, those with impaired credit and lending into retirement.

The products are available up to 85 per cent loan to value with a two-year tracker that starts at 2.13 per cent, or as a two or five-year fix with rates as low as 2.41 per cent. They are available through authorised mortgage advisers and a number of intermediary distribution partners.

Written by News Teamof The Mortgage Lender

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