Service Times
Service Times
Our service and turnaround times
Figures accurate as of 23rd September 2020
Dips Reviewed
within 24 hours
Applications Reviewed
within 72 hours
Documents Assessed
within 72 hours
Valuations Assessed
within 72 hours
Telephone average wait time
1 minute 25 seconds
Residential Criteria
We’ve paused residential applications
We’ve paused residential applications in response to the rapidly evolving COVID-19 situation. We will provide further updates as soon as we are able, in the meantime, thanks for your patience and ongoing support. Our Buy to Let products remain unchanged.