Service Times
Service Times
Our service and turnaround times
Figures accurate as of 14th July 2020
Dips Reviewed
within 24 hours
Applications Reviewed
within 120 hours
Documents Assessed
within 120 hours
Valuations Assessed
within 120 hours
Telephone average wait time
34 seconds
Residential
We’ve paused residential applications
We’ve paused residential applications in response to the rapidly evolving COVID-19 situation. We will provide further updates as soon as we are able, in the meantime, thanks for your patience and ongoing support. Our Buy to Let products remain unchanged.