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Our service and turnaround times

Figures accurate as of 20th September 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

29 seconds

To Know Us Is To Love Us
Friday 3rd of September 2021

Quick Fire Friday with… Jill Dickinson, change and release manager at The Mortgage Lender

This week we talk to Jill Dickinson, our latest addition to the team and self-confessed talker about integrity, Goose and Maverick and how she’s missed wellies, a muddy field and some live music.

Best piece of career advice and who was it from?

Integrity over everything. This was a piece of advice given to me by an old boss just before he left and it’s always stuck with me. It fits well with my overall persona too!

Biggest industry opportunity?

The pathway to automation! Slicker and quicker…

Best thing about working in mortgages?

I genuinely love it, every day is a learning day. Between technology and mortgage operations there is never a dull moment.

What have you missed over the last year?

Holidays and festivals. Two of my most favourite things. Roll on Glastonbury 2022!

Favourite film – and why?

Top Gun – always! I’m not even sure on the why, I’ve just loved it forever!

Which five famous people (dead or alive) would you invite over for dinner?

Barack Obama, Freddie Mercury, George Best, Lady Gaga, Gordon Ramsay

Exercise or boxset binge? 

Boxset binge

Night owl or early bird? 

Night owl

Save or splash the cash?

Splash the cash

Seaside or countryside?

Seaside

Run or ramble?

Run

New home or character property?

Character property

Work from home or work in the office?

Bit of both

League or Union?

Union

A talker or a listener? 

Talker

Half full or half empty?

Makes no difference, I’ll always have another drink!

Sporty little number or off-roader?

Sporty little number

Written by Cara Donnellyof The Mortgage Lender

Fancy another?

There’s plenty more where that came from. These ones are on us.

Friday 3rd September 2021

Quick Fire Friday with… Jill Dickinson, change and release manager at The Mortgage Lender

This week we talk to Jill Dickinson, our latest addition to the…
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Friday 30th July 2021

Quick Fire Friday with Katie Haley, regional underwriter at The Mortgage Lender

This week we speak to Katie Haley, regional underwriter at The Mortgage…
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Friday 2nd July 2021

Quick-fire Friday with… Rob Jupp Group CEO of Brightstar

This week we talk to Rob Jupp, Group CEO of Brightstar who’s…
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There’s always someone here for you, all you have to do is holler and we’ll come running.

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