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Our service and turnaround times

Figures accurate as of 20th September 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

29 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Monday 28th November 2016

More distribution partners join with The Mortgage Lender

Challenger mortgage lender, The Mortgage Lender (TML), has added two further distributors…
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Wednesday 17th August 2016

Q&A with Jacqui Simmons, Key Account Manager (South)

Name: Jacqui Simmons Job title: Key Account Manager (South) Time with The…
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Wednesday 27th July 2016

Q&A with Rob Jupp, Brightstar Financial

Rob Jupp, chief executive officer of Brightstar Financial explains why he thinks…
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There’s always someone here for you, all you have to do is holler and we’ll come running.

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