menu close
Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 25th October 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 96 hours

Valuations Assessed

Valuations Assessed

within 96 hours

Telephone average wait time

Telephone average wait time

59 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Friday 28th May 2021

Quick Fire Friday with… Martin Watt, Head of Buy-to-Let New Lending at The Mortgage Lender

We talk to new recruit Martin Watt, head of btl new lending…
Read more triangle-right To Know Us Is To Love Us

Wednesday 26th May 2021

The Mortgage Lender launches residential remortgage range

The Mortgage Lender has launched a residential remortgage range with free valuation,…
Read more triangle-right The Word On The Street

Tuesday 18th May 2021

The Mortgage Lender launches £100m buy to let limited edition

The Mortgage Lender has launched a limited edition £100m five-year fixed buy…
Read more triangle-right The Word On The Street

Friday 14th May 2021

Quick Fire Friday with…Toni Neilson, Senior Marketing Manager at The Mortgage Lender

We talk to the newest member of the marketing team Toni Neilson…
Read more triangle-right To Know Us Is To Love Us

Friday 7th May 2021

Joe Noon joins The Mortgage Lender

The Mortgage Lender has appointed Joe Noon into the role of business…
Read more triangle-right The Word On The Street

Friday 30th April 2021

Quick Fire Friday with…Christopher McKnight, telephone business development manager at The Mortgage Lender

We talk to new recruit Christopher McKnight as he shares a dream…
Read more triangle-right To Know Us Is To Love Us

Tuesday 27th April 2021

The Mortgage Lender launches semi-exclusive HMO and Lumi BTL products

TML has introduced a five-year fixed HMO buy to let rate and…
Read more triangle-right The Word On The Street

Friday 23rd April 2021

Quick Fire Friday with…Katie Roberts, completions officer at The Mortgage Lender

We talk to new recruit Katie Roberts – she tells us about…
Read more triangle-right To Know Us Is To Love Us

Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

Contact Us triangle-right

Already applied or have a mortgage with us?

If you want to be our friend or are already one of the family then just click the right button and you’re off.

Visit our customer site triangle-right