Service Times
Service Times
Our service and turnaround times
Figures accurate as of 22nd October 2020
Dips Reviewed
within 24 hours
Applications Reviewed
within 48 hours
Documents Assessed
within 48 hours
Valuations Assessed
within 48 hours
Telephone average wait time
49 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Monday 3rd February 2020
Beaumont set to take the helm at The Mortgage Lender following record performance
Peter Beaumont is set to take the helm at The Mortgage Lender…
Friday 24th January 2020
The Mortgage Lender enhances buy to let criteria
The Mortgage Lender has enhanced its buy to let (BTL) criteria by…
Friday 24th January 2020
The Mortgage Lender unveils two key sales appointments
The Mortgage Lender has added two new business development managers to its…
Friday 20th December 2019
The Mortgage Lender sets its sights on new build
The Mortgage Lender has unveiled a new build proposition with a free…
Thursday 21st November 2019
The Mortgage Lender capitalises on complex-case experience by reducing residential rates
The Mortgage Lender is capitalising on its self-employed and complex-case underwriting experience…
Monday 11th November 2019
The Mortgage Lender eyes residential purchases with no up-front fee product launch
The Mortgage Lender has extended its residential range with the launch of…
Wednesday 30th October 2019
The Mortgage Lender breaks £2bn in third quarter
The Mortgage Lender broke through the £2bn barrier for decisions in principle…
Monday 14th October 2019
Property maintenance keeping landlords up at night
Property maintenance tops the list of issues that are keeping residential landlords…
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