Service Times
Service Times
Our service and turnaround times
Figures accurate as of 25th October 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 72 hours
Documents Assessed
within 96 hours
Valuations Assessed
within 96 hours
Telephone average wait time
59 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Friday 28th May 2021
Quick Fire Friday with… Martin Watt, Head of Buy-to-Let New Lending at The Mortgage Lender
We talk to new recruit Martin Watt, head of btl new lending…
Wednesday 26th May 2021
The Mortgage Lender launches residential remortgage range
The Mortgage Lender has launched a residential remortgage range with free valuation,…
Tuesday 18th May 2021
The Mortgage Lender launches £100m buy to let limited edition
The Mortgage Lender has launched a limited edition £100m five-year fixed buy…
Friday 14th May 2021
Quick Fire Friday with…Toni Neilson, Senior Marketing Manager at The Mortgage Lender
We talk to the newest member of the marketing team Toni Neilson…
Friday 7th May 2021
Joe Noon joins The Mortgage Lender
The Mortgage Lender has appointed Joe Noon into the role of business…
Friday 30th April 2021
Quick Fire Friday with…Christopher McKnight, telephone business development manager at The Mortgage Lender
We talk to new recruit Christopher McKnight as he shares a dream…
Tuesday 27th April 2021
The Mortgage Lender launches semi-exclusive HMO and Lumi BTL products
TML has introduced a five-year fixed HMO buy to let rate and…
Friday 23rd April 2021
Quick Fire Friday with…Katie Roberts, completions officer at The Mortgage Lender
We talk to new recruit Katie Roberts – she tells us about…
Get in touch
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