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Our service and turnaround times

Figures accurate as of 19th November 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 96 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

26 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Tuesday 20th September 2016

Q&A with Hugh Meechan, Chief Operating Officer

Name: Hugh Meechan Job title: Chief Operating Officer Time with The Mortgage…
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Monday 19th September 2016

The Mortgage Lender completes its first case

The Mortgage Lender has completed its first case nine weeks after launch….
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Friday 16th September 2016

The Mortgage Lender offers tracker rates at 1.98 per cent

The Mortgage Lender has reduced the cost of its tracker mortgages offering…
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Monday 12th September 2016

PMS partners with The Mortgage Lender

PMS Mortgage Club has become the latest distributor to partner with The…
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Wednesday 17th August 2016

Q&A with Jacqui Simmons, Key Account Manager (South)

Name: Jacqui Simmons Job title: Key Account Manager (South) Time with The…
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Wednesday 27th July 2016

Q&A with Rob Jupp, Brightstar Financial

Rob Jupp, chief executive officer of Brightstar Financial explains why he thinks…
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Friday 22nd July 2016

Q&A with Martin Reynolds, SimplyBiz

SimplyBiz chief executive Martin Reynolds talks to The Mortgage Lender about how…
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Monday 18th July 2016

The Mortgage Lender signs up 500 brokers in its first week

Around 500 brokers have registered to do business with The Mortgage Lender…
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Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

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