Service Times
Service Times
Our service and turnaround times
Figures accurate as of 20th September 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 48 hours
Documents Assessed
within 48 hours
Valuations Assessed
within 48 hours
Telephone average wait time
29 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Tuesday 24th January 2017
TML smashes remortgage barriers with fee assisted deal
Anyone that doesn’t fit standard lending criteria could be set to save…
Monday 16th January 2017
Q&A with Ray Boulger, senior technical manager at John Charcol
Ray, you’ve been with Charcols for almost 30 years now, over that…
Wednesday 21st December 2016
Jobs boost for Scotland’s financial services sector
New challenger in the mortgage market, The Mortgage Lender, (TML) plans to…
Tuesday 20th December 2016
More distribution partners sign-up with The Mortgage Lender
Two more packagers have joined the distribution network of one of the…
Monday 19th December 2016
Q&A with Alistair Ewing, The Lending Channel (19/12/16)
We talked to one of our new distribution partners, Alistair Ewing, co-founder…
Monday 28th November 2016
More distribution partners join with The Mortgage Lender
Challenger mortgage lender, The Mortgage Lender (TML), has added two further distributors…
Tuesday 8th November 2016
TML continues growth strategy with further relationship hires
The Mortgage Lender (TML), the Glasgow-based mortgage lender, has continued to move…
Tuesday 8th November 2016
Q&A with David Eaves, Key Account Manager (North)
Name: David Eaves Job title: Key Account Manager Time with The Mortgage…
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