menu close
Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 9th April 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 144 hours

Documents Assessed

Documents Assessed

within 144 hours

Valuations Assessed

Valuations Assessed

within 144 hours

Telephone average wait time

Telephone average wait time

2 minutes 54 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Wednesday 17th August 2016

Q&A with Jacqui Simmons, Key Account Manager (South)

Name: Jacqui Simmons Job title: Key Account Manager (South) Time with The…
Read more triangle-right Featured Articles

Wednesday 27th July 2016

Q&A with Rob Jupp, Brightstar Financial

Rob Jupp, chief executive officer of Brightstar Financial explains why he thinks…
Read more triangle-right Announcements

Friday 22nd July 2016

Q&A with Martin Reynolds, SimplyBiz

SimplyBiz chief executive Martin Reynolds talks to The Mortgage Lender about how…
Read more triangle-right Announcements

Monday 18th July 2016

The Mortgage Lender signs up 500 brokers in its first week

Around 500 brokers have registered to do business with The Mortgage Lender…
Read more triangle-right Announcements

Monday 18th July 2016

Q&A with Bob Hunt, Paradigm Mortgages

Bob Hunt, chief executive officer of Paradigm Mortgages and partner of The…
Read more triangle-right Announcements

Friday 8th July 2016

The Mortgage Lender to launch on Monday 11th July

Specialist intermediary-only lender, The Mortgage Lender, will be accepting broker registrations, decision…
Read more triangle-right Announcements

Monday 20th June 2016

The Mortgage Lender makes hat-trick of appointments

Specialist intermediary-only lender, The Mortgage Lender, has announced the appointment of three…
Read more triangle-right Announcements

Monday 13th June 2016

The Mortgage Lender announces office move

The Mortgage Lender is moving into its permanent operational base in Glasgow’s…
Read more triangle-right Announcements

Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

Contact Us triangle-right

Already applied or have a mortgage with us?

If you want to be our friend or are already one of the family then just click the right button and you’re off.

Visit our customer site triangle-right