Service Times
Service Times
Our service and turnaround times
Figures accurate as of 15th January 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 48 hours
Documents Assessed
within 48 hours
Valuations Assessed
within 48 hours
Telephone average wait time
20 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Wednesday 27th July 2016
Q&A with Rob Jupp, Brightstar Financial
Rob Jupp, chief executive officer of Brightstar Financial explains why he thinks…
Friday 22nd July 2016
Q&A with Martin Reynolds, SimplyBiz
SimplyBiz chief executive Martin Reynolds talks to The Mortgage Lender about how…
Monday 18th July 2016
The Mortgage Lender signs up 500 brokers in its first week
Around 500 brokers have registered to do business with The Mortgage Lender…
Monday 18th July 2016
Q&A with Bob Hunt, Paradigm Mortgages
Bob Hunt, chief executive officer of Paradigm Mortgages and partner of The…
Friday 8th July 2016
The Mortgage Lender to launch on Monday 11th July
Specialist intermediary-only lender, The Mortgage Lender, will be accepting broker registrations, decision…
Monday 20th June 2016
The Mortgage Lender makes hat-trick of appointments
Specialist intermediary-only lender, The Mortgage Lender, has announced the appointment of three…
Monday 13th June 2016
The Mortgage Lender announces office move
The Mortgage Lender is moving into its permanent operational base in Glasgow’s…
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