Service Times
Service Times
Our service and turnaround times
Figures accurate as of 9th April 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 144 hours
Documents Assessed
within 144 hours
Valuations Assessed
within 144 hours
Telephone average wait time
2 minutes 54 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Friday 28th October 2016
The Mortgage Lender strengthens its senior team
Glasgow-based specialist lender, The Mortgage Lender (TML) has made a number of…
Friday 7th October 2016
The Mortgage Lender adds three more distribution partners
The Mortgage Lender has added The Mortgage Partnership, Brilliant Solutions and Julian…
Monday 3rd October 2016
The Mortgage Lender increases procuration fees
The Mortgage Lender is increasing procuration fees by £300 for applications received…
Tuesday 27th September 2016
Pink and First Complete add The Mortgage Lender to panel
Pink and First Complete networks have added The Mortgage Lender to their…
Tuesday 20th September 2016
Q&A with Hugh Meechan, Chief Operating Officer
Name: Hugh Meechan Job title: Chief Operating Officer Time with The Mortgage…
Monday 19th September 2016
The Mortgage Lender completes its first case
The Mortgage Lender has completed its first case nine weeks after launch….
Friday 16th September 2016
The Mortgage Lender offers tracker rates at 1.98 per cent
The Mortgage Lender has reduced the cost of its tracker mortgages offering…
Monday 12th September 2016
PMS partners with The Mortgage Lender
PMS Mortgage Club has become the latest distributor to partner with The…
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