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Our service and turnaround times

Figures accurate as of 20th September 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

29 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Thursday 7th June 2018

Apprentice graduates to business development manager at The Mortgage Lender

Former apprentice Charlie Stack has been appointed as business development manager for…
Read more triangle-right Welcome To The Fold

Wednesday 30th May 2018

The Mortgage Lender’s people first approach attracts Gordon Rae

Gordon Rae has joined The Mortgage Lender as business development manager because…
Read more triangle-right Welcome To The Fold

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