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Our service and turnaround times

Figures accurate as of 20th September 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

29 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Monday 21st September 2020

Landlords looking to increase property portfolios despite COVID-19

Three in ten landlords see the COVID-19 pandemic as an opportunity and…
Read more triangle-right Special Report

Monday 14th October 2019

Property maintenance keeping landlords up at night

Property maintenance tops the list of issues that are keeping residential landlords…
Read more triangle-right Big Questions Deserve Big Answers

Thursday 26th September 2019

A quarter of landlords plagued by tenants who can’t change a lightbulb

A quarter of landlords are facing nonsensical complaints from their tenants, including…
Read more triangle-right Big Questions Deserve Big Answers

Friday 13th September 2019

Specialist brokers missing out on £21bn of BTL mortgages

Specialist buy to let (BTL) mortgage brokers are missing out on £21bn…
Read more triangle-right Big Questions Deserve Big Answers

Friday 30th August 2019

SPECIAL BTL REPORT: Eight out of ten landlords committed to buy to let

Eight out of ten landlords (84 per cent) are committed to the…
Read more triangle-right Big Questions Deserve Big Answers

Thursday 6th June 2019

The Mortgage Lender ramps up competition with reduced residential rates

The Mortgage Lender has reduced its two-year residential fixed rates to include…
Read more triangle-right Uncategorised

Tuesday 14th May 2019

The Mortgage Lender builds on success with MCI Mortgage Club panel appointment

The Mortgage Lender is building on its success with its appointment to…
Read more triangle-right Uncategorised

Tuesday 14th May 2019

The Mortgage Lender targets expat landlords with new buy to let products 

The Mortgage Lender is targeting experienced landlords living abroad with its first…
Read more triangle-right Uncategorised

Get in touch

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