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Our service and turnaround times

Figures accurate as of 9th April 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 144 hours

Documents Assessed

Documents Assessed

within 144 hours

Valuations Assessed

Valuations Assessed

within 144 hours

Telephone average wait time

Telephone average wait time

2 minutes 54 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Monday 18th January 2021

Hub Heroes…Siobhan Pritchard

With more than a decade in financial services and the ability to…
Read more triangle-right To Know Us Is To Love Us

Friday 8th January 2021

Helen Linnen joins The Mortgage Lender

The Mortgage Lender has appointed Helen Linnen into the role of business…
Read more triangle-right The Word On The Street

Friday 8th January 2021

Hub Heroes…Rachel Peggie

With oodles of knowledge, there’s not much about mortgages that our telephone…
Read more triangle-right To Know Us Is To Love Us

Tuesday 15th December 2020

Hub Heroes…Jamie Broadley

With keen industry spidey senses Jamie Broadley is our latest Hub Hero….
Read more triangle-right To Know Us Is To Love Us

Monday 7th December 2020

Hub Heroes…Hazel Nolan

With Mastermind worthy level of mortgage knowledge and real life lending genius…
Read more triangle-right To Know Us Is To Love Us

Monday 7th December 2020

Landlords urge Government to provide financial support

Landlords are feeling abandoned by the Government during the COVID-19 pandemic with…
Read more triangle-right Special Report

Monday 30th November 2020

The Mortgage Lender joins full panel for all PRIMIS advisers

The Mortgage Lender has joined the full PRIMIS panel giving an additional…
Read more triangle-right The Word On The Street
Impact

Monday 9th November 2020

Impact specialist finance webinar

This year has been like no other, the current pandemic is not…
Read more triangle-right Webinar

Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

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