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Our service and turnaround times

Figures accurate as of 25th October 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 96 hours

Valuations Assessed

Valuations Assessed

within 96 hours

Telephone average wait time

Telephone average wait time

59 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Friday 30th July 2021

Quick Fire Friday with Katie Haley, regional underwriter at The Mortgage Lender

This week we speak to Katie Haley, regional underwriter at The Mortgage…
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Wednesday 28th July 2021

Self-employed incomes hit hardest by the pandemic

Eighty-five per cent of self-employed people in the UK say their income…
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Tuesday 27th July 2021

The Mortgage Lender responds to staycation boom

The Mortgage Lender has expanded its buy to let range with the…
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Friday 23rd July 2021

TML enhances BTL range with 80 per cent LTVs and reduced minimum loan value

The Mortgage Lender has added a raft of new 80 per cent…
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Friday 16th July 2021

The Mortgage Lender expands with two new appointments

The Mortgage Lender has expanded its broker support with the appointment of…
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Friday 9th July 2021

Quick-fire Friday with…Danny Belton, head of lender relationships at L&G Mortgage Club

This week we talk to Danny Belton, head of lender relationships at…
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Friday 2nd July 2021

Quick-fire Friday with… Rob Jupp Group CEO of Brightstar

This week we talk to Rob Jupp, Group CEO of Brightstar who’s…
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Friday 25th June 2021

The Mortgage Lender reduces rates on buy to let

The Mortgage Lender has reduced rates and fees on its buy to…
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