Service Times arr-up
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Our service and turnaround times

Figures accurate as of 22nd October 2020
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

49 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Monday 1st June 2020

The Mortgage Lender reduces fees on large buy to let loans

The Mortgage Lender has reduced completion fees on buy to let loans…
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Monday 11th May 2020

Beaumont secures regulatory approval for CEO appointment at The Mortgage Lender

Peter Beaumont has secured regulatory approval for his appointment as chief executive…
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Friday 24th April 2020

The Mortgage Lender launches desktop valuations for buy to let

The Mortgage Lender has launched desktop valuations for buy to let purchase…
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Tuesday 7th April 2020

The Mortgage Lender amends buy to let criteria and rates

The Mortgage Lender has capped its maximum loan to value (LTV) on…
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Thursday 26th March 2020

TML pauses residential applications but buy to let continues

The Mortgage Lender has paused residential applications with immediate effect in response…
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Tuesday 17th March 2020

TML Response to Coronavirus

From Deputy chief executive Peter Beaumont Coronavirus has thrown us all a…
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Thursday 27th February 2020

The Mortgage Lender simplifies BTL and reduces rates

The Mortgage Lender has simplified its buy to let range and reduced…
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Friday 14th February 2020

The Mortgage Lender unveils unsecured arrears residential product

The Mortgage Lender has launched its unsecured arrears residential product to the…
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Get in touch

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