Service Times
Service Times
Our service and turnaround times
Figures accurate as of 9th April 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 144 hours
Documents Assessed
within 144 hours
Valuations Assessed
within 144 hours
Telephone average wait time
2 minutes 54 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Monday 14th October 2019
Property maintenance keeping landlords up at night
Property maintenance tops the list of issues that are keeping residential landlords…
Thursday 26th September 2019
A quarter of landlords plagued by tenants who can’t change a lightbulb
A quarter of landlords are facing nonsensical complaints from their tenants, including…
Friday 13th September 2019
Specialist brokers missing out on £21bn of BTL mortgages
Specialist buy to let (BTL) mortgage brokers are missing out on £21bn…
Friday 30th August 2019
SPECIAL BTL REPORT: Eight out of ten landlords committed to buy to let
Eight out of ten landlords (84 per cent) are committed to the…
Tuesday 11th December 2018
The big interview with…Ian Balfour, sales and marketing director at TFC Homeloans
TFC Homeloans sales and marketing director Ian Balfour talks to The Mortgage…
Wednesday 28th November 2018
New report: Self-employed fear mortgage discrimination is rife
More than 3.5 million (71 per cent) self-employed people feel discriminated against…
Wednesday 31st October 2018
The Big Interview: Steve Olejnik, Mortgages for Business
Steve Olejnik, managing director of Mortgages for Business, talks to The Mortgage…
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