Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 22nd October 2020
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

49 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Thursday 25th July 2019

The Mortgage Lender bolsters team of onsite underwriters

The Mortgage Lender has expanded its team of onsite underwriters following the…
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Monday 22nd July 2019

The Mortgage Lender scores a hat-trick with new onsite underwriter

The Mortgage Lender has boosted its team of onsite underwriters with the…
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Tuesday 2nd July 2019

The Mortgage Lender builds on success with Steve Griffiths appointment

The Mortgage Lender has appointed Steve Griffiths as sales director to spearhead…
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Wednesday 12th December 2018

The Mortgage Lender invests in service with new mortgage operations director

The Mortgage Lender has ramped up its investment in delivering ‘service excellence’…
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Wednesday 7th November 2018

The Mortgage Lender puts first underwriter onsite at packagers

The Mortgage Lender has boosted its relationship with packagers with exclusive deals…
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Tuesday 18th September 2018

The Mortgage Lender commercial team 20-strong with the appointment of David Venn

The Mortgage Lender commercial team is now 20-strong with the appointment of…
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Thursday 2nd August 2018

Keith Street joins The Mortgage Lender

Industry stalwart Keith Street has joined The Mortgage Lender as its chief…
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Thursday 26th July 2018

Our vibrant new brand catches the eye of Louise Apollonio

The Mortgage Lender’s sales team continues to expand with Louise Apollonio joining…
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