Service Times
Service Times
Our service and turnaround times
Figures accurate as of 9th April 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 144 hours
Documents Assessed
within 144 hours
Valuations Assessed
within 144 hours
Telephone average wait time
2 minutes 54 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Monday 7th December 2020
Landlords urge Government to provide financial support
Landlords are feeling abandoned by the Government during the COVID-19 pandemic with…
Wednesday 21st October 2020
COVID-19 prompts escape to the country by tenants
One in five landlords (21 per cent ) is predicting an escape…
Wednesday 7th October 2020
Majority of landlords have suffered financially during the pandemic
The majority of landlords (65 per cent) have suffered financially during the…
Monday 21st September 2020
Landlords looking to increase property portfolios despite COVID-19
Three in ten landlords see the COVID-19 pandemic as an opportunity and…
Monday 14th October 2019
Property maintenance keeping landlords up at night
Property maintenance tops the list of issues that are keeping residential landlords…
Thursday 26th September 2019
A quarter of landlords plagued by tenants who can’t change a lightbulb
A quarter of landlords are facing nonsensical complaints from their tenants, including…
Friday 13th September 2019
Specialist brokers missing out on £21bn of BTL mortgages
Specialist buy to let (BTL) mortgage brokers are missing out on £21bn…
Friday 30th August 2019
SPECIAL BTL REPORT: Eight out of ten landlords committed to buy to let
Eight out of ten landlords (84 per cent) are committed to the…
Get in touch
There’s always someone here for you, all you have to do is holler and we’ll come running.
Contact UsAlready applied or have a mortgage with us?
If you want to be our friend or are already one of the family then just click the right button and you’re off.
Visit our customer site