Service Times
Service Times
Our service and turnaround times
Figures accurate as of 22nd October 2020
Dips Reviewed
within 24 hours
Applications Reviewed
within 48 hours
Documents Assessed
within 48 hours
Valuations Assessed
within 48 hours
Telephone average wait time
49 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Monday 21st January 2019
Sixty Seconds with….Diane McLoughlin, regional underwriter at The Mortgage Lender
Q. Summarise your role at The Mortgage Lender and how you help…
Thursday 30th August 2018
The Mortgage Lender Sixty Seconds With… David Jackson, business development manager
We start the clock and our Sixty Seconds interview with one of…
Friday 10th August 2018
Sixty Seconds With…Malcolm Etchells, business development manager for North East and Yorkshire
Malcolm Etchells, a new addition to our growing sales team joining from…
Wednesday 13th June 2018
Sixty Seconds with…Charlie Stack, business development manager for the Midlands at The Mortgage Lender
Charlie joined The Mortgage Lender 12 months ago as part of an…
Get in touch
There’s always someone here for you, all you have to do is holler and we’ll come running.
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