Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 22nd October 2020
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

49 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Monday 21st January 2019

Sixty Seconds with….Diane McLoughlin, regional underwriter at The Mortgage Lender

Q. Summarise your role at The Mortgage Lender and how you help…
Read more triangle-right To Know Us Is To Love Us

Thursday 30th August 2018

The Mortgage Lender Sixty Seconds With… David Jackson, business development manager

We start the clock and our Sixty Seconds interview with one of…
Read more triangle-right To Know Us Is To Love Us

Friday 10th August 2018

Sixty Seconds With…Malcolm Etchells, business development manager for North East and Yorkshire

Malcolm Etchells, a new addition to our growing sales team joining from…
Read more triangle-right To Know Us Is To Love Us

Wednesday 13th June 2018

Sixty Seconds with…Charlie Stack, business development manager for the Midlands at The Mortgage Lender

Charlie joined The Mortgage Lender 12 months ago as part of an…
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Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

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