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Our service and turnaround times

Figures accurate as of 9th April 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 144 hours

Documents Assessed

Documents Assessed

within 144 hours

Valuations Assessed

Valuations Assessed

within 144 hours

Telephone average wait time

Telephone average wait time

2 minutes 54 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Thursday 11th February 2021

Sarah McCawley joins The Mortgage Lender

The Mortgage Lender has appointed Sarah McCawley into the role of business…
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Tuesday 9th February 2021

TML expands residential range with Help to Buy

The Mortgage Lender has expanded its recently launched residential range with the…
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Thursday 28th January 2021

Shawbrook Bank acquires TML

Shawbrook Bank has acquired The Mortgage Lender for an undisclosed sum underpinning…
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Tuesday 26th January 2021

The Mortgage Lender launches new residential range

The Mortgage Lender has returned to specialist residential lending with purchase and…
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Friday 8th January 2021

Helen Linnen joins The Mortgage Lender

The Mortgage Lender has appointed Helen Linnen into the role of business…
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Monday 30th November 2020

The Mortgage Lender joins full panel for all PRIMIS advisers

The Mortgage Lender has joined the full PRIMIS panel giving an additional…
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Monday 9th November 2020

The Mortgage Lender releases £30m Buy to Let special

The Mortgage Lender has released a special edition £30m five-year fixed rate…
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Friday 23rd October 2020

The Mortgage Lender finishes third quarter with record performance

The Mortgage Lender finished the third quarter with record increases in Buy…
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Get in touch

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