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Our service and turnaround times

Figures accurate as of 17th June 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 96 hours

Telephone average wait time

Telephone average wait time

47 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Wednesday 26th May 2021

The Mortgage Lender launches residential remortgage range

The Mortgage Lender has launched a residential remortgage range with free valuation,…
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Tuesday 18th May 2021

The Mortgage Lender launches £100m buy to let limited edition

The Mortgage Lender has launched a limited edition £100m five-year fixed buy…
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Friday 7th May 2021

Joe Noon joins The Mortgage Lender

The Mortgage Lender has appointed Joe Noon into the role of business…
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Tuesday 27th April 2021

The Mortgage Lender launches semi-exclusive HMO and Lumi BTL products

TML has introduced a five-year fixed HMO buy to let rate and…
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Monday 19th April 2021

The Mortgage Lender invests in people following Shawbrook Bank deal

The Mortgage Lender has expanded its team to 150 and announced further…
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Thursday 15th April 2021

The Mortgage Lender launches residential Lumi products

The Mortgage Lender has launched a new, Lumi-branded, residential product for customers…
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Thursday 11th February 2021

Sarah McCawley joins The Mortgage Lender

The Mortgage Lender has appointed Sarah McCawley into the role of business…
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Tuesday 9th February 2021

TML expands residential range with Help to Buy

The Mortgage Lender has expanded its recently launched residential range with the…
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