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Our service and turnaround times

Figures accurate as of 29th July 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

47 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Friday 9th July 2021

Quick-fire Friday with…Danny Belton, head of lender relationships at L&G Mortgage Club

This week we talk to Danny Belton, head of lender relationships at…
Read more triangle-right The Word On The Street

Friday 16th April 2021

Quick Fire Friday with… Andrew Amos, senior compliance officer at The Mortgage Lender

We talk to one of our newest recruits, Andrew Amos, senior compliance…
Read more triangle-right To Know Us Is To Love Us

Thursday 15th April 2021

The Mortgage Lender launches residential Lumi products

The Mortgage Lender has launched a new, Lumi-branded, residential product for customers…
Read more triangle-right The Word On The Street

Monday 7th December 2020

Hub Heroes…Hazel Nolan

With Mastermind worthy level of mortgage knowledge and real life lending genius…
Read more triangle-right To Know Us Is To Love Us

Monday 7th December 2020

Landlords urge Government to provide financial support

Landlords are feeling abandoned by the Government during the COVID-19 pandemic with…
Read more triangle-right Special Report

Wednesday 21st October 2020

COVID-19 prompts escape to the country by tenants

One in five landlords (21 per cent ) is predicting an escape…
Read more triangle-right Special Report

Wednesday 7th October 2020

Majority of landlords have suffered financially during the pandemic

The majority of landlords (65 per cent) have suffered financially during the…
Read more triangle-right Special Report

Monday 21st September 2020

Landlords looking to increase property portfolios despite COVID-19

Three in ten landlords see the COVID-19 pandemic as an opportunity and…
Read more triangle-right Special Report

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