Service Times
Service Times
Our service and turnaround times
Figures accurate as of 20th September 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 48 hours
Documents Assessed
within 48 hours
Valuations Assessed
within 48 hours
Telephone average wait time
29 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Tuesday 21st September 2021
Street set to retire after more than 40 years in financial services
Industry stalwart Keith Street is set to retire from his position as…
Wednesday 15th September 2021
TML tops residential charts and offers self-employed a mortgage lifeline
The Mortgage Lender has unveiled market-leading two and five-year residential fixed rates…
Thursday 9th September 2021
TML adds HMOs to its Limited Edition BTL products and cuts rates
The Mortgage Lender has cut the cost of its five-year Limited Edition…
Tuesday 7th September 2021
Majority of self-employed received no Government support
The majority of self-employed people in the UK have received no Government…
Friday 3rd September 2021
Quick Fire Friday with… Jill Dickinson, change and release manager at The Mortgage Lender
This week we talk to Jill Dickinson, our latest addition to the…
Wednesday 25th August 2021
UK’s self-employed fear mortgage misery
Self-employed people are pessimistic about their chances of securing a mortgage while…
Monday 16th August 2021
Self-employed homeowners struggling with debt
A third of self-employed homeowners have increased their unsecured debts and a…
Friday 30th July 2021
Quick Fire Friday with Katie Haley, regional underwriter at The Mortgage Lender
This week we speak to Katie Haley, regional underwriter at The Mortgage…
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