Service Times
Service Times
Our service and turnaround times
Figures accurate as of 29th October 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 96 hours
Documents Assessed
within 96 hours
Valuations Assessed
within 96 hours
Telephone average wait time
49 seconds
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Monday 1st November 2021
The Mortgage Lender reduces Buy-to-Let rates
The Mortgage Lender has announced rate cuts to key areas of its…
Monday 4th October 2021
TML increases maximum loans and removes LTV’s for BTL portfolios
The Mortgage Lender has increased its maximum loan amount for multi-unit blocks…
Tuesday 21st September 2021
Street set to retire after more than 40 years in financial services
Industry stalwart Keith Street is set to retire from his position as…
Wednesday 15th September 2021
TML tops residential charts and offers self-employed a mortgage lifeline
The Mortgage Lender has unveiled market-leading two and five-year residential fixed rates…
Thursday 9th September 2021
TML adds HMOs to its Limited Edition BTL products and cuts rates
The Mortgage Lender has cut the cost of its five-year Limited Edition…
Tuesday 7th September 2021
Majority of self-employed received no Government support
The majority of self-employed people in the UK have received no Government…
Friday 3rd September 2021
Quick Fire Friday with… Jill Dickinson, change and release manager at The Mortgage Lender
This week we talk to Jill Dickinson, our latest addition to the…
Wednesday 25th August 2021
UK’s self-employed fear mortgage misery
Self-employed people are pessimistic about their chances of securing a mortgage while…
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