Service Times
Service Times
Our service and turnaround times
Figures accurate as of 26th January 2021
Dips Reviewed
within 24 hours
Applications Reviewed
within 72 hours
Documents Assessed
within 72 hours
Valuations Assessed
within 72 hours
Telephone average wait time
20 seconds
App to Offer (working days)
40 days
The word on the street
Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.
Tuesday 26th January 2021
The Mortgage Lender launches new residential range
The Mortgage Lender has returned to specialist residential lending with purchase and…
Monday 18th January 2021
Hub Heroes…Siobhan Pritchard
With more than a decade in financial services and the ability to…
Friday 8th January 2021
Helen Linnen joins The Mortgage Lender
The Mortgage Lender has appointed Helen Linnen into the role of business…
Friday 8th January 2021
Hub Heroes…Rachel Peggie
With oodles of knowledge, there’s not much about mortgages that our telephone…
Tuesday 15th December 2020
Hub Heroes…Jamie Broadley
With keen industry spidey senses Jamie Broadley is our latest Hub Hero….
Monday 7th December 2020
Hub Heroes…Hazel Nolan
With Mastermind worthy level of mortgage knowledge and real life lending genius…
Monday 7th December 2020
Landlords urge Government to provide financial support
Landlords are feeling abandoned by the Government during the COVID-19 pandemic with…
Monday 30th November 2020
The Mortgage Lender joins full panel for all PRIMIS advisers
The Mortgage Lender has joined the full PRIMIS panel giving an additional…
Get in touch
There’s always someone here for you, all you have to do is holler and we’ll come running.
Contact UsAlready applied or have a mortgage with us?
If you want to be our friend or are already one of the family then just click the right button and you’re off.
Visit our customer site