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Our service and turnaround times

Figures accurate as of 20th September 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

29 seconds

Announcements
Monday 20th of June 2016

The Mortgage Lender makes hat-trick of appointments

Specialist intermediary-only lender, The Mortgage Lender, has announced the appointment of three new key account managers as it prepares for launch.

Collectively Sandra Harrington, David Eaves and Jacqui Simmons bring more than 84 years of industry experience to The Mortgage Lender having previously worked with a range of lenders including Halifax, Mortgages plc and Castle Trust. 

David takes responsibility for the North including Scotland, Jacqui is looking after the South and Sandra is focusing on London and the Midlands. They are responsible for building close relationships with networks, clubs, distributors and brokers.

They will also deliver training on The Mortgage Lender’s wide range of products, which cater for specialist requirements including standard status borrowers, the self-employed, lending into retirement and people who don’t fit the criteria for High Street providers but still represent good borrowers.

Paula Priest, head of sales for The Mortgage Lender said:

“We’re delighted to welcome Sandra, David and Jacqui to the business.

“Each has built an impressive reputation within the industry and they all share a passion for delivering exceptional broker service – something The Mortgage Lender has been founded on.

“Our aim is to focus on ensuring there is a personal touch in the relationship between the lender and broker by being honest, fair, innovative in our offering and simplistic in the way brokers can get a decision from us.”

Written by News Teamof The Mortgage Lender

Fancy another?

There’s plenty more where that came from. These ones are on us.

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Thursday 11th April 2019

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