Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 19th July 2019
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 96 hours

Documents Assessed

Documents Assessed

within 96 hours

Valuations Assessed

Valuations Assessed

within 96 hours

Telephone average wait time

Telephone average wait time

44 seconds

Word on the street

We don’t mind a bit of coverage and are proud to go against the grain and buck convention when it’s called for. This means we get talked about – all nice things of course. Check out the word on the street.

The Mortgage Lender reveals new real life affordability on resi range

Announcements
The Mortgage Lender has unveiled a raft of residential affordability improvements that will see 100 per cent of shift allowance, overtime, bonus and commission accepted…
Read more triangle-right

Blog: £8bn going begging? That’s one big opportunity being missed   

Special Report
In our recent report The Self-Employed Economy we exposed that the majority of the mortgage market is letting down those who have decided to become…
Read more triangle-right

Sixty Seconds with….Diane McLoughlin, regional underwriter at The Mortgage Lender

TO KNOW US IS TO LOVE US
Q. Summarise your role at The Mortgage Lender and how you help customers? A. Provide on-site underwriting expertise at packagers premises, assisting and supporting brokers…
Read more triangle-right

The Mortgage Lender invests in service with new mortgage operations director

WELCOME TO THE FOLD
The Mortgage Lender has ramped up its investment in delivering ‘service excellence’ and improving the broker journey by promoting Scott Callaghan into the newly created…
Read more triangle-right

The big interview with…Ian Balfour, sales and marketing director at TFC Homeloans

BIG QUESTIONS DESERVE BIG ANSWERS
TFC Homeloans sales and marketing director Ian Balfour talks to The Mortgage Lender about increasing a brokers’ completion rate by 10 per cent a year…
Read more triangle-right

The Mortgage Lender unveils its first five-year fix with three-year ERC

Announcements
The Mortgage Lender has unveiled its first buy to let five-year fixed rate product with a three-year early repayment period and rates starting from 4.05…
Read more triangle-right

New report: Self-employed fear mortgage discrimination is rife

BIG QUESTIONS DESERVE BIG ANSWERS
More than 3.5 million (71 per cent) self-employed people feel discriminated against by mortgage lenders and nearly a million (20 per cent) think they would…
Read more triangle-right

The Mortgage Lender transforms buy to let fees and unveils market-leading rates

Announcements
The Mortgage Lender has introduced a three-tier completion fee structure, including a zero-fee option, and unveiled market-leading rates at 70 per cent LTV for Houses…
Read more triangle-right

The Mortgage Lender puts first underwriter onsite at packagers

WELCOME TO THE FOLD
The Mortgage Lender has boosted its relationship with packagers with exclusive deals and the appointment of its first onsite underwriter based at TFC Homeloans and…
Read more triangle-right

The Big Interview: Steve Olejnik, Mortgages for Business

BIG QUESTIONS DESERVE BIG ANSWERS
Steve Olejnik, managing director of Mortgages for Business, talks to The Mortgage Lender about going Dutch at Petrus and how he got into financial services…
Read more triangle-right

Brand spanking new resi range from The Mortgage Lender

THE WORD ON THE STREET
The Mortgage Lender has transformed its residential product range with higher LTV’s, more targeted pricing, reduced completion fees and a cashback range. It has increased…
Read more triangle-right

The Mortgage Lender commercial team 20-strong with the appointment of David Venn

WELCOME TO THE FOLD
The Mortgage Lender commercial team is now 20-strong with the appointment of David Venn as business development manager for London and the Southern Home Counties….
Read more triangle-right

Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

Contact Us triangle-right

Already applied or have a mortgage with us?

If you want to be our friend or are already one of the family then just click the right button and you’re off.

Visit our customer site triangle-right