Service Times arr-up
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Our service and turnaround times

Figures accurate as of 15th January 2020
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

18 seconds

Word on the street

We don’t mind a bit of coverage and are proud to go against the grain and buck convention when it’s called for. This means we get talked about – all nice things of course. Check out the word on the street.

Q&A with Hugh Meechan, Chief Operating Officer

Announcements
Name: Hugh Meechan Job title: Chief Operating Officer Time with The Mortgage Lender: Since day 1 Why did you want to work at The Mortgage…
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The Mortgage Lender completes its first case

Announcements
The Mortgage Lender has completed its first case nine weeks after launch. The mortgage, for the purchase of a terraced home in London, completed last…
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The Mortgage Lender offers tracker rates at 1.98 per cent

Announcements
The Mortgage Lender has reduced the cost of its tracker mortgages offering rates as low as 1.98 per cent. Its mortgages cater for segments of…
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PMS partners with The Mortgage Lender

Announcements
PMS Mortgage Club has become the latest distributor to partner with The Mortgage Lender, which launched its specialist range of products in July this year….
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Q&A with Jacqui Simmons, Key Account Manager (South)

Featured Articles
Name: Jacqui Simmons Job title: Key Account Manager (South) Time with The Mortgage Lender:  Three months Why did you want to work at The Mortgage…
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Q&A with Rob Jupp, Brightstar Financial

Announcements
Rob Jupp, chief executive officer of Brightstar Financial explains why he thinks the FCA needs to shake up the culture of whistleblowing to help root…
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Q&A with Martin Reynolds, SimplyBiz

Announcements
SimplyBiz chief executive Martin Reynolds talks to The Mortgage Lender about how new entrants will drive competition and his prediction that lending levels will reach…
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The Mortgage Lender signs up 500 brokers in its first week

Announcements
Around 500 brokers have registered to do business with The Mortgage Lender during its first week of operation. The Mortgage Lender launched on 11 July…
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Q&A with Bob Hunt, Paradigm Mortgages

Announcements
Bob Hunt, chief executive officer of Paradigm Mortgages and partner of The Mortgage Lender shares his thoughts on the industry, TML’s competitive pricing and some…
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The Mortgage Lender to launch on Monday 11th July

Announcements
Specialist intermediary-only lender, The Mortgage Lender, will be accepting broker registrations, decision in principle requests and processing applications on its website from Monday 11 July….
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The Mortgage Lender makes hat-trick of appointments

Announcements
Specialist intermediary-only lender, The Mortgage Lender, has announced the appointment of three new key account managers as it prepares for launch. Collectively Sandra Harrington, David…
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The Mortgage Lender announces office move

Announcements
The Mortgage Lender is moving into its permanent operational base in Glasgow’s International Financial Services District in June. It will take up residence in the…
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