Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 14th November 2019
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 72 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

35 seconds

Word on the street

We don’t mind a bit of coverage and are proud to go against the grain and buck convention when it’s called for. This means we get talked about – all nice things of course. Check out the word on the street.

Property maintenance keeping landlords up at night

BIG QUESTIONS DESERVE BIG ANSWERS
Property maintenance tops the list of issues that are keeping residential landlords awake at night according to a special report ‘Buy to Let: The Landlord…
Read more triangle-right

A quarter of landlords plagued by tenants who can’t change a lightbulb

BIG QUESTIONS DESERVE BIG ANSWERS
A quarter of landlords are facing nonsensical complaints from their tenants, including changing a lightbulb, and four in ten have experienced property damage according to…
Read more triangle-right

Specialist brokers missing out on £21bn of BTL mortgages

BIG QUESTIONS DESERVE BIG ANSWERS
Specialist buy to let (BTL) mortgage brokers are missing out on £21bn of purchase and remortgage loans for landlords according to research among investors by…
Read more triangle-right

SPECIAL BTL REPORT: Eight out of ten landlords committed to buy to let

BIG QUESTIONS DESERVE BIG ANSWERS
Eight out of ten landlords (84 per cent) are committed to the buy to let market and looking to maintain or increase the number of…
Read more triangle-right

The big interview with…Ian Balfour, sales and marketing director at TFC Homeloans

BIG QUESTIONS DESERVE BIG ANSWERS
TFC Homeloans sales and marketing director Ian Balfour talks to The Mortgage Lender about increasing a brokers’ completion rate by 10 per cent a year…
Read more triangle-right

New report: Self-employed fear mortgage discrimination is rife

BIG QUESTIONS DESERVE BIG ANSWERS
More than 3.5 million (71 per cent) self-employed people feel discriminated against by mortgage lenders and nearly a million (20 per cent) think they would…
Read more triangle-right

The Big Interview: Steve Olejnik, Mortgages for Business

BIG QUESTIONS DESERVE BIG ANSWERS
Steve Olejnik, managing director of Mortgages for Business, talks to The Mortgage Lender about going Dutch at Petrus and how he got into financial services…
Read more triangle-right

Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

Contact Us triangle-right

Already applied or have a mortgage with us?

If you want to be our friend or are already one of the family then just click the right button and you’re off.

Visit our customer site triangle-right