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Our service and turnaround times

Figures accurate as of 16th September 2019
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 96 hours

Documents Assessed

Documents Assessed

within 96 hours

Valuations Assessed

Valuations Assessed

within 96 hours

Telephone average wait time

Telephone average wait time

45 seconds

Word on the street

We don’t mind a bit of coverage and are proud to go against the grain and buck convention when it’s called for. This means we get talked about – all nice things of course. Check out the word on the street.

Specialist brokers missing out on £21bn of BTL mortgages

BIG QUESTIONS DESERVE BIG ANSWERS
Specialist buy to let (BTL) mortgage brokers are missing out on £21bn of purchase and remortgage loans for landlords according to research among investors by…
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SPECIAL BTL REPORT: Eight out of ten landlords committed to buy to let

BIG QUESTIONS DESERVE BIG ANSWERS
Eight out of ten landlords (84 per cent) are committed to the buy to let market and looking to maintain or increase the number of…
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The big interview with…Ian Balfour, sales and marketing director at TFC Homeloans

BIG QUESTIONS DESERVE BIG ANSWERS
TFC Homeloans sales and marketing director Ian Balfour talks to The Mortgage Lender about increasing a brokers’ completion rate by 10 per cent a year…
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New report: Self-employed fear mortgage discrimination is rife

BIG QUESTIONS DESERVE BIG ANSWERS
More than 3.5 million (71 per cent) self-employed people feel discriminated against by mortgage lenders and nearly a million (20 per cent) think they would…
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The Big Interview: Steve Olejnik, Mortgages for Business

BIG QUESTIONS DESERVE BIG ANSWERS
Steve Olejnik, managing director of Mortgages for Business, talks to The Mortgage Lender about going Dutch at Petrus and how he got into financial services…
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