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Our service and turnaround times

Figures accurate as of 14th November 2019
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 72 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

35 seconds

Word on the street

We don’t mind a bit of coverage and are proud to go against the grain and buck convention when it’s called for. This means we get talked about – all nice things of course. Check out the word on the street.

Property maintenance keeping landlords up at night

BIG QUESTIONS DESERVE BIG ANSWERS
Property maintenance tops the list of issues that are keeping residential landlords awake at night according to a special report ‘Buy to Let: The Landlord…
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A quarter of landlords plagued by tenants who can’t change a lightbulb

BIG QUESTIONS DESERVE BIG ANSWERS
A quarter of landlords are facing nonsensical complaints from their tenants, including changing a lightbulb, and four in ten have experienced property damage according to…
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Specialist brokers missing out on £21bn of BTL mortgages

BIG QUESTIONS DESERVE BIG ANSWERS
Specialist buy to let (BTL) mortgage brokers are missing out on £21bn of purchase and remortgage loans for landlords according to research among investors by…
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SPECIAL BTL REPORT: Eight out of ten landlords committed to buy to let

BIG QUESTIONS DESERVE BIG ANSWERS
Eight out of ten landlords (84 per cent) are committed to the buy to let market and looking to maintain or increase the number of…
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Blog: £8bn going begging? That’s one big opportunity being missed   

Special Report
In our recent report The Self-Employed Economy we exposed that the majority of the mortgage market is letting down those who have decided to become…
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Buy to let special report highlights shift to low cost high yield properties

Special Report
Buy to let investments will continue to offer attractive rates of return compared to other asset classes, but investors will increasingly search out cheaper and…
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