Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 17th May 2019
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 72 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

46 seconds

Word on the street

We don’t mind a bit of coverage and are proud to go against the grain and buck convention when it’s called for. This means we get talked about – all nice things of course. Check out the word on the street.

TML talks to…Danny Belton, head of lender relationships at L&G Mortgage Club

ME. MYSELF & I
When you talk to Danny Belton, head of lender relationships at L&G Mortgage Club, it’s easy to see why he’s one of the most popular…
Read more triangle-right

Doug Hall: “Specialist mortgages are our mainstream”

ME. MYSELF & I
Doug Hall, director of 3mc, on how specialist lending is fast becoming the new mainstream. Doug Hall has seen many changes in the mortgage industry…
Read more triangle-right

Explaining mortgages to the masses with David Hollingworth

ME. MYSELF & I
David Hollingworth, associate director of communications at L&C Mortgages gave up a theatre management career to become a mortgage adviser, and has never looked back….
Read more triangle-right

Tony Salentino: The highs and lows and the friendships that see you through

ME. MYSELF & I
Tony Salentino, director of Complete FS talks to The Mortgage Lender as part of its buy to let series of profiles on prominent industry figures….
Read more triangle-right

Alan Young’s journey from footballer to money man

Announcements
Alan Young was the footballer from Swindon who did good, now he’s the chief commercial officer at one of the best-known names in financial services,…
Read more triangle-right

Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

Contact Us triangle-right

Already applied or have a mortgage with us?

If you want to be our friend or are already one of the family then just click the right button and you’re off.

Visit our customer site triangle-right