EXISTING
CUSTOMERS
We make mortgages easier
Our job isn't done when the dotted line is signed. We're here to help you manage your mortgage too. So here's everything you need to know if you are already a TML customer.
Here we have all the information in one place. Help if you're struggling with payments. Knowing where to go if you have questions. All these things make managing your mortgage easier.
Contact usUseful Documents
We keep all the documents you might need in one easy-to access place. That includes information about our products and services, as well as terms and conditions, fees and charges, and customer privacy.
DocumentsProduct Transfer
If you've had a fixed or tracker rate on your mortgage, and its coming to an end, you might want to ask your adviser about Product Transfer. They'll be able to look at the other mortgages we offer and suggest one that fits your circumstances. They'll also help you through the transfer process.
Product TransferMaking a complaint
We always do our best to give you the service and support you need. But we know that sometimes you may feel that we could have done more. If you have a complaint we'd like to know about it. You'll find all the information you need about our complaints process using the button below.
Making a complaintYour home may be repossessed if you do not keep up repayments on your mortgage.