HI. HOW CAN WE
HELP YOU TODAY?
Mortgage enquires
If you have a mortgage with us, here's how to contact us for anything you need to know about rates or products.
Mon to Fri: 9am - 5.30pm
Payment enquiries
If you need to make a payment, or have a question about your mortgage payments, get in touch.
Mon to Fri: 9am - 5.30pm
Customer support
If you have a missed a payment or have money worries please contact our Customer Support team.
Mon to Fri: 9am - 5.30pm
Complaints
If you need to make a complaint you can call us on: 0344 257 0416 Mon to Fri: 9am - 5.30pm
or email: complaints@themortgagelender.com
or write to us at: Complaints Department, The Mortgage Lender, PO Box 27135, Glasgow G1 9EG
You'll find all the information you need about our complaints process using the button below:
View our complaints guide