Important Information i

EXPERIENCING PAYMENT DIFFICULTIES? WE’RE HERE TO SUPPORT YOU Please find information and support here.
By telephone: 0344 257 0427 our lines are open Monday to Friday between 9am and 5.30pm (calls are recorded for training and monitoring purposes).
By email: paymentsupport@themortgagelender.com (For your safety, please do not send security or personal details via email) we aim to respond to all email enquiries within 72 hours.

Important Information
Intermediaries
Customers

Contact Us

Get in touch and we’ll do our best to swap all your questions for answers.

Customer Service

0344 257 0428
Mon to Fri: 9am - 5.30pm
customerservice@themortgagelender.com

 

Customer Support

0344 257 0429
Mon to Fri: 9am - 5.30pm
customerservice@themortgagelender.com

 

Complaints

 

Mon to Fri: 9am - 5.30pm
complaints@themortgagelender.com

 

Payment Support

0344 257 0427
Mon to Fri: 9am - 5.30pm
paymentsupport@themortgagelender.com

 

General enquiries

0344 257 0428
Mon to Fri: 9am - 5.30pm
customerservice@themortgagelender.com

 

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.