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Service Times arr-up
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Our service and turnaround times

Figures accurate as of 18th March 2019
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 72 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

35 seconds

HANDY THINGS YOU SHOULD KNOW

The ins and outs and the whys and the wherefores of everything you’ll ever need to know.

Documents 6 of 6

Residential Fees / Tariff of charges
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Buy to Let Fees / Tariff of charges
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Fair Processing Notice
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Complaints Leaflet
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Residential Mortgage Terms and Conditions 2016
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Buy-To-Let Mortgage Terms and Conditions
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Your home may be repossessed if you do not keep up repayments on your mortgage

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