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Our service and turnaround times

Figures accurate as of 20th September 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 48 hours

Documents Assessed

Documents Assessed

within 48 hours

Valuations Assessed

Valuations Assessed

within 48 hours

Telephone average wait time

Telephone average wait time

29 seconds

The word on the street

Some people say no news is good news. Screw that. We do things differently here. And that means we get talked about. A lot. Want to see what we’ve been up to? Roll up, roll up.

The word on the street

Tuesday 21st September 2021

Street set to retire after more than 40 years in financial services

Industry stalwart Keith Street is set to retire from his position as…
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Wednesday 15th September 2021

TML tops residential charts and offers self-employed a mortgage lifeline

The Mortgage Lender has unveiled market-leading two and five-year residential fixed rates…
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Thursday 9th September 2021

TML adds HMOs to its Limited Edition BTL products and cuts rates

The Mortgage Lender has cut the cost of its five-year Limited Edition…
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Tuesday 7th September 2021

Majority of self-employed received no Government support

The majority of self-employed people in the UK have received no Government…
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Friday 3rd September 2021

Quick Fire Friday with… Jill Dickinson, change and release manager at The Mortgage Lender

This week we talk to Jill Dickinson, our latest addition to the…
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Wednesday 25th August 2021

UK’s self-employed fear mortgage misery

Self-employed people are pessimistic about their chances of securing a mortgage while…
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Monday 16th August 2021

Self-employed homeowners struggling with debt

A third of self-employed homeowners have increased their unsecured debts and a…
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Friday 30th July 2021

Quick Fire Friday with Katie Haley, regional underwriter at The Mortgage Lender

This week we speak to Katie Haley, regional underwriter at The Mortgage…
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