Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 18th June 2019
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 96 hours

Documents Assessed

Documents Assessed

within 96 hours

Valuations Assessed

Valuations Assessed

within 96 hours

Telephone average wait time

Telephone average wait time

28 seconds

HANDY THINGS YOU SHOULD KNOW

The ins and outs and the whys and the wherefores of everything you’ll ever need to know.

Documents 6 of 6

Residential Fees / Tariff of charges
Buy to Let Fees / Tariff of charges
Fair Processing Notice
Complaints Leaflet
Residential Mortgage Terms and Conditions
Buy-To-Let Mortgage Terms and Conditions

Your home may be repossessed if you do not keep up repayments on your mortgage

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