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Our service and turnaround times

Figures accurate as of 25th October 2021
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 96 hours

Valuations Assessed

Valuations Assessed

within 96 hours

Telephone average wait time

Telephone average wait time

59 seconds

Competition

Terms and conditions

The Mortgage Lender Limited (TML) will make a monthly draw from all new approved registered users on its website, registered in that month. The winner will receive retail vouchers with a value of £100. There will be no cash equivalent offered. To be entered into the draw, a user must be a new approved registered user by the final working day of the month. Users will automatically be entered into the draw, which will be made within 5 working days of the following month. If a user does not wish to be included in the draw they can request to be excluded by emailing marketing@themortgagelender.com. A user may win the prize on more than one occasion. TML reserves the right to exclude any registered user from the draw at its discretion. TML is promoting this prize draw. Its decision is final and binding and no correspondence will be entered into. TML reserves the right to withdraw, change or cancel this competition at any time.

Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

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